ISO 9001:2008 Certificate

Who is ISO?

ISO is a network of the national standards institutes of 147 countries, on the basis of one member per country, with a Central Secretariat in Geneva, Switzerland, that coordinates the system.ISO occupies a special position between the public and private sectors. This is because, on the one hand, many of its member institutes are part of the governmental structure of their countries, or are mandated by their governement.

ISO 9000 Series History

  • 1963 : MIL-Q 9858A (US Military)
  • 1969 : DEF Standards (UK MOD)
  • 1974 : AQAP Defence Standards
  • 1979 : BS 5750 Pt 1,2,&3
  • 1987 : ISO 9000 Series
  • 1994 : ISO 9000 Revised & BS 5750 became obsolete
  • 1996 : ISO 14001 : 1996 was published
  • 1999 : OHSAS 18001 (Occupational Health & Safety Assessment Series)
  • 2000 : ISO 9000 :2000 series was published
  • 2004 : ISO 14001: 2004 was published
  • 2007 : OHSAS 18001 (Occupational Health & Safety Assessment Series)
  • 2008 : ISO 9001: 2000 was published

ISO 9000 Series Family

ISO 9001: 2008

The purpose of this standard is to provide a management system framework that enables the company to establish a management system aimed at enhancing customer satisfaction, continual improvement, and the assurance of product conformity to customer and applicable regulatory requirements.

ISO 9000: 2005

This standard defines terms used throughout ISO 9001 & 9004.

ISO 9004: 2000

This standard has been developed as one part of a consistent pair of quality management system standards. The standard includes a copy of ISO 9001: 2000 with guidelines for performance improvement against each clause. The standards are designed to be used together, but can also be used independently. The standard includes guidelines for self assessment.

ISO 19011: 2002

This standard provides guidelines of the principles of auditing, managing audit programmes, conducting quality and environmental system audits plus guidance on

ISO 9000 Series Key Points

  • Applicability to all product categories
  • Simple to use
  • Non Bureaucratic approach in the amount of documentation
  • Connection of QMS to the organisations processes
  • Requirement for continual improvement
  • Compatibility with ISO 14001 & OHSAS 18001
  • Process orientated structure
  • Emphasis on the role of top management
  • The concept of “permissible exclusions”
  • Requirement to monitor customer satisfaction
  • Reference to Quality Management Principles
  • Consideration of legal and regulatory requirements (related to the product or service)
  • Establishment of measurable objectives
  • Determine effectiveness of training
  • Measurement of process and product
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